Here’s the bad news: Your contract with PayPal (AKA the terms and conditions you might have clicked “agree” on whether you read them or not ) likely limits your options for legal complaints against PayPal. PayPal Complaints: What Are Your Options?Ĭonsumers often have many questions when they have a complaint against PaPal: how can you make them hear your PayPal complaint? Can you sue PayPal ? What sort of compensation do customers get from PayPal their complaints? There could be a faster and easier way to resolve your complaint (but we’ll get to that further down). But if you’re considering arbitration for your PayPal complaint, you may not actually have to wait that long. Now for the bad news: Arbitration complaints against PayPal in 2018 took an average of over three months each to resolve. We also know that at least two customers received non-monetary compensation from PayPal after arbitrating their complaints. That’s a positive outcome for at least 42 percent of complaints against PayPal.Įxact settlement amounts typically aren’t made public, but we do know that the average complaint against PayPal asked for $1,558 in compensation. In 2018, 12 complaints against PayPal were resolved through the arbitration system.Īmong those complaints, five resulted in a settlement. Let our team help you make a claim Start Your Claim Below, we’ll look at PayPal complaints by the numbers, what options consumers typically have against companies like PayPal, and a step-by-step guide for making a complaint and getting justice. If you have a PayPal complaint and aren’t sure what to do next, this article can help. That’s a lot of people who feel let down by such a big company.īut when you’re just one consumer going up against a major company like PayPal, what can you do? How can you fight back against a company with so many resources? Is it going to cost a ton of money or take up a lot of your time? On, PayPal has just 1 out of 5 stars for its satisfaction rating, based on reviews from nearly 850 consumers. And PayPal customer service hasn’t solved your complaint. What other customers have gotten in relief from PayPal through arbitration: Ready to get compensated for your complaint against PayPal? Start Your Claim It might feel like there’s nothing you can do, but some customers are getting justice. When it comes to PayPal issues we’ve heard it all: wrongly closed accounts, confiscated funds, unresponsive customer service, and more.
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